Giving in a digital world

Digital fundraising thoughts and news

Archive for January, 2009

Handy demographics application for Facebook Fundraisers

Posted by Bryan on January 28, 2009

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As use of online social networks continues to grow worldwide, one of the most important questions to ask is how the user profile of different sites differs – to give an indication as to whether the type of consumers you want to engage with are actually spending time there in significant numbers. In particular, fundraisers tend to be watching for growth in older user groups (at least 45+) as these tend to best match with their traditional supporter profile.

With this in mind, I spotted a handy application today that helps answer this question, at least for Facebook users – and with over 150m active users worldwide that’s often the first site considered by marketers and fundraisers. It comes from the ‘unofficial Facebook blog’ AllFacebook and is aptly named Facebook Demographic Statistics.

You simply choose the country and the age group, or groups, you’re interested in (you can compare up to 3) and the site creates a chart showing the number of active Facebook users fitting the chosen profile each day over the last month.

The chart above shows the growth in UK active users in the 60-65 and 55-59 age groups. Perhaps not age profiles typically associated with online social networking, but both apparently showing sustained growth to 157,280 and 187,705 active users respectively by 25th January this year. That’s relatively small beer compared to the 750,199 aged 45-54 and the 2,029,595 aged 35-44 – and certainly to the 6,022,786 aged 18-25. However, it does still show that Facebook is gradually attracting an increasingly mature audience.

Another application offered by AllFacebook that you might be interested in ranks the performance of Facebook Pages – which let users become ‘fans’ of their favourite brands, celebrities, places, or whatever. Facebook Pages have become an important component of social media activity for many commercial and nonprofit brands but until now it hasn’t been possible to easily compare how well your Page is performing. Now you can use the AllFacebook Pages Statistics function to see a ranking of Pages by sector (including nonprofit) number of fans and growth rate.

Top of the nonprofit pages at the moment are The Red Ribbon Army and NPR.

Barack Obama, understandably, tops the Pages polls overall, with 4,641,291 fans. While Coca-Cola comes second with 2,315,954 fans – meaning that Obama is twice as popular as Coke (and better for you too!-)

Posted in Facebook, Online advocacy, Online fundraising, Social networking, Web 2.0 | Tagged: , , , , , | 2 Comments »

More examples of online community fundraising initiatives from Holland

Posted by Bryan on January 14, 2009

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Online Community Fundraising was one of the big discussion topics over at the Dutch National Fundraising conference back in November, so it’s no surprise that since then I’ve noticed a growing number of new examples of fundraisers in Holland making use of social media to engage with supporters and their personal social networks online.

A couple of the latest have been health charity Astma Fons and the team behind the annual Radio 3FM ‘Serious Request’ fundraising campaign on behalf of the Red Cross – both of which have joined Vogelbescherming Nederland in making use of the YoCo online community fundraising platform.

Meanwhile, new Dutch crowdfunding start-up Play It Forward looks to have slipped its launch date just a little – with the launch countdown on its holding site now indicating a live date in February.

Posted in Fundraising, Online fundraising, Social networking, Sponsored events, Web 2.0 | Tagged: , , , , , , , , | 1 Comment »

Research suggests just 5% of UK charities feel they are making the most of online fundraising

Posted by Bryan on January 9, 2009

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Some interesting research undertaken by online fundraising specialists Justgiving has been shared by Jonathan Waddingham, their Charity Champion (and an especially active Twitter user), in this month’s issue of Professional Fundraising Magazine.

Carried-out during the summer 2008, the research is based on responses from 656 charities who use the Justgiving online fundraising platform and was undertaken to help better understand the current state of online fundraising in the UK.

One revealing finding was that just 5% of respondents said that they feel they’re ‘making the most of online fundraising’, with 56% in the ‘having a good go, but could do better’ category, 22% who feel they are ‘trailing other charities but not sure what to do next’, and 17% ‘way behind’.

Given the potential complexity of delivering online fundraising solutions within the fast evolving social media world I can understand only a small number being sufficiently bullish to say they are ‘making the most’ of the opportunities. But the 39% who ‘aren’t sure what to do’ or ‘feel way behind’ is a worrying statistic given how well understood some of the key forms of online fundraising, such as the Justgiving platform, now are.

As worrying is the fact that 64% describe their online fundraising as ‘adhoc’ and 48% say they do not have an online fundraising plan. It seems that a lot of organisations are still simply leaving online income to chance, without any of the detailed planning and analysis that typifies fundraising through offline channels. Given the old adage that ‘you get what you ask for’, this situation is presumably a key factor in the finding that 49% of respondents receive 10% or less of their income online (with 13% unable to say).

Is it that there is no significant income opportunity online, or is the sector still simply not taking the opportunity seriously enough? 65% of the organisations surveyed apparently feel that their on line fundraising has met or exceeded their income expectations over the last 12 months. So could it simply be that a chronic lack of expectation is underlying the absence of any real drive to capitalise on the opportunities offered by online fundraising in a systematic and planned way?

You can read Jonathan’s full write-up of the Justgiving research here.

Posted in Fundraising, Online fundraising, Sponsored events | Tagged: , , , , | 2 Comments »

New Year, New Charity? Donation Dashboard helps US donors choose

Posted by Bryan on January 9, 2009

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I first heard about the Donation Dashboard, created as part of a research project by the Berkeley Centre for New Media, through my US-based former colleague Jeff Brookes’ Donor Power blog, and I’ve been meaning to mention it for a while. Then it struck me that it could be of particular interest to any American donors (or donors anywhere I guess, but the organisations included are all US non-profits) wanting to get the new year off to a good start by refreshing the portfolio of charities they support.

Donation Dashboard uses a ‘collaborative filtering algorithm’ to recommend a portfolio of non-profits to support, including what percentage of the amount you wish to donate should go to each, based on an analysis of your stated interests combined with those of everyone else who has taken part in the research project (not dissimilar to Amazon’s ‘people who bought that also bought this’ recommendation approach).

To generate a personal giving portfolio, you’re presented with an initial set of 15 non-profits, with summary information for each, which you rate on a sliding scale from ‘Not Interested’ to ‘Very Interested’. The site then generates a statistical model of your giving preferences and a recommended portfolio based on this, which you can then refine through the rating of more non-profits.

My portfolio is shown above. No surprise that it includes Kiva, which I’m a big fan of, and NPR/PBS which I used a lot when living in the States. But One Laptop Per Child was an unexpected yet interesting, and personally relevant, recommendation.

It’s a fun tool to play with and if you’re the type of person who plans their charitable giving in terms of a balanced portfolio then it may well introduce you to some new organisations doing work that’s of real interest to you. However, I’m not sure how many donors actually approach donation decisions quite as rationally as that?

Where I could see this type of collaborative  recommendation approach being more effectively used is perhaps in online ‘charity supermarket’ sites like GlobalGiving and Play it Forward, where potential donors are offered the opportunity to choose projects to support from a wide range of different organisations. There the diverse range of choices might be more easily, and interestingly, navigated through some form of collaborative recommendation approach – rather than just via the usual drop down menu choices.

Posted in Fundraising, Online fundraising | Tagged: , , , , | 2 Comments »

As Facebook hits 150m users, Social Networking sites get 1 in 10 UK Christmas Internet visits

Posted by Bryan on January 9, 2009

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Earlier this week Robin Goad, Research Director at Internet research company Hitwise, released data that revealed a new high in terms of online social media usage in the UK over Christmas. Naturally enough, Christmas is typically the busiest time of year for social networks, but Christmas 2008 saw several new highs which reaffirm (were it needed) the scale of online social networking amongst UK internet users.

According to Hitwise data, visits to Social Networks accounted for over 10% of all UK Internet visits in the week ending 27/12/08 – the first time the company has ever seen them pass the 10% mark. Over the whole of 2008, traffic to those sites classified by Hitwise as Social Networks (top 5 sites being Facebook, YouTube, Bebo, MySpace, and Yahoo Answers) has apparently grown by 20% to make it the fourth most popular category after Entertainment, Search Engines, and Shopping & Classifieds.

Key to breaking the 10% threshold was Facebook, the UK’s most popular Social Networking site, which accounted for 1 in every 22 site visits during Christmas week – making it the second most visited website after Google UK.

Which is perhaps not surprising, given yesterday’s new year blog post by Facebook founder Mark Zuckerberg, announcing that Facebook now has 150 million users world-wide – up by 50 million in just 4 months and spread across 170 countries and territories. And before you discount this vast number on the assumption that most never visit their profile after the initial novely has worn-off, that 150m is apparently ‘active users’ – with almost half of them using Facebook every day.

All in all, a very clear new year message for any fundraisers looking to engage with supporters online who have yet to really take Social Networking seriously. It’s not a fad. It’s a massive opportunity. So add it to your new year resolutions right now!

Posted in Facebook, MySpace, Social networking, Web 2.0 | Tagged: , , , , | Leave a Comment »

 
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