Giving in a Digital World

Digital fundraising thoughts and news

Posts Tagged ‘Online community fundraising’

Guess2Give aims to generate new online fundraising income from sponsored events

Posted by Bryan on April 23, 2012


While I don’t have hard and fast data to prove it I strongly suspect that, after Emergency Appeals, Sponsored Event fundraising is the largest generator of online donations in the UK – with leading sponsorship fundraising site Justgiving recently announcing that its users have passed £1billion in funds raised since it launched 10 years ago. As such, I was particularly interested when I came across Guess2Give, a new fundraising site which is aiming to complement traditional sponsorship sites by adding a £3 per entry sweepstake element to any type of event – with a proportion of the money raised being given to the winner and £2.50 for each entry going to the event organiser’s chosen charity.

Launched in beta last year, and to consumers just this month, the site has already attracted a range of big and small brand charities as well as picking-up a handy financial boost in the shape of a £50k award from NESTA. The heart of its refreshingly distinctive proposition is that far from competing with traditional event sponsorship fundraising it will actually generate additional income from events as supporters fundraising for their chosen charity set-up both a sponsorship fundraising page and a Guess2Give sweepstake fundraising page.

I love the innovative thinking here – such a wonderfully simple fundraising idea and yet no-one seems to have come-up with it before (unless you know better?). However, I’m not so sure about the idea that event participants will set-up two types of fundraising pages and then promote both to their networks of friends and colleagues.

What I suspect might actually happen is that people who have asked their friends for sponsorship before and who like the sweepstake idea will go to Guess2Give so they don’t have to send around yet another sponsorship ask – which could have quite an impact on the amount raised. Assuming that the average sponsorship fundraising page generates around £600 (which doesn’t seem too far off, based on this presentation from Jonathan Waddingham of JustGiving (p8)) then the sweepstake fundraiser needs to secure something like 240 sweepstake guesses to generate the same amount. That’s a lot of friends doing a lot of guessing.

However, on the up-side, new income may well come from people taking part in less challenging and more fun events where a Guess2Give sweepstake is more applicable than traditional sponsorship. For example, one of the site’s promotional videos involves a charity paper plane challenge.

Only time will tell both whether event participants take to the sweepstake idea and whether the innovative approach generates additional funds for the sector or cannibalises traditional sponsorship fundraising by offering a novel but lower value way of raising money. The team at Guess2Give are certainly working hard to get their name out into the public arena – with quite a bit of media coverage related to last weekend’s London Marathon and a spoof face-to-face fundraising promotional video. So, it’s definitely worth keeping track of their progress.

Posted in crowdfunding, Online fundraising, Sponsored events | Tagged: , , , | 2 Comments »

If you think Facebook isn’t for fundraising you should perhaps think again about just what fundraising is

Posted by Bryan on October 27, 2010

I’m just catching-up on a bit of an email backlog after spending a few days over in Holland at last week’s 30th Annual International Fundraising Congress (a great event with almost 1,000 attendees from over 50 countries taking part), and a headline in one email news bulletin happened to catch my eye…

“FACEBOOK IS NOT FOR FUNDRAISING, SAYS FACEBOOK EXEC”

That’s pretty eyecatching – so I read on to the subhead…

“Facebook is not a useful tool for fundraising but rather should be utilised for donor stewardship and building interest, according to a top Facebook Exec.”

You can read the whole article here (although I note the headline has now been changed following the comments you can read beneath it regarding its misleading nature). In short it’s a summary of the Convention session given by Elmer Sotto (@esotto), Facebook Canada’s ‘Head of Growth’ – which happens to be one of the sessions I attended.

However, I certainly didn’t come away with the message that “Facebook is not for fundraising”.

Perhaps that was because Sotto opened his session with the story of the We Day Facebook campaign which has raised over $350k for the Canadian charity Free The Children since launch just a few weeks ago, by leveraging Corporate donations – $1 is donated for everyone who clicks ‘Like’ on the We Day Facebook page – while also raising awareness of the Charity’s big ‘We Day’ events across Canada.

Or perhaps it’s because over the last year or so I’ve also heard other great Facebook fundraising stories like that of the 93 Dollar Club (now at $112k in just over a year) and reports of Facebook overtaking Google to become the primary driver of donors to the fundraising site JustGiving.

All of which kind of counter the “Facebook is not for fundraising” claim.

Admittedly, Elmer did talk about how Facebook is not primarily a ‘giving mechanism’ (in the way that JustGiving is a ‘giving mechanism’) but essentially a ‘consideration building mechanism’ – raising both awareness and positive consideration of causes as they are promoted through Facebook users’ newsfeeds. This positive consideration then has the potential to be turned into donations if a relevant and engaging giving mechanism is then presented – perhaps a Friend’s JustGiving page, a special interest group’s community fundraising page, or even a corporate funded ‘Like’ campaign as for We Day.

Thinking it through, perhaps it is the challenge of presenting a relevant and engaging giving mechanism that lies behind any concerns over Facebook’s place in the fundraisers toolkit. If someone has come to consider you because of a personal connection with another Facebook Friend but the giving mechanism offered is your standard, one size fits all, generic £3/mth regular gift ask – then I’d imagine the donation rate you’ll see is likely to leave you in the “it’s not for fundraising” camp. However, if you craft your giving mechanism to better fit the word of mouth-style consideration building seen on Facebook, then there is every chance that you’ll find the site has a very useful role to play in your online fundraising programme.

Posted in Facebook, Online fundraising, Social networking | Tagged: , , , , , | 3 Comments »

Great turn-out at the Fundraising Ireland 2010 National Conference

Posted by Bryan on March 24, 2010

I’m just back home after a flying visit over to the Fundraising Ireland 2010 National Conference in Dublin, where I was presenting a session about online community fundraising – the slides from which are available to view above or via Slideshare.

The conference was a sell-out event and the sessions I got to, as well as my own, were characterised by some really great interaction and questions – which reflected the great atmosphere at the whole event. Add to that the best conference lunch I’ve had in ages and the whole thing was a great success. So, many congratulations to the organisers at Fundraising Ireland. They’re a pretty new network for Irish fundraisers, and just announced that they are about to re-vamp their website as an Irish fundraising information portal as well as introduce a membership scheme. Without a doubt, well worth getting involved with them if you’re a fundraiser in Ireland.

One of the topics that was returned to a couple of times in discussions was the lack of useful Ireland-specific research on everything from giving trends to online usage. To help-out with the latter, here are the links to the latest freely available Irish online usage research I’ve been able to find – and which I quoted from in my session:

> Latest report from ComReg (the Irish Commission for Communications Regulation) a bit of a heavy read but does include the latest data on internet access in Ireland – published just this month: download it for free here

> Amarach Research Irish Life Online Report from Feb 2009: downloadable here

> Barry Hand’s blog post on the top Irish websites for Feb 2010: read it here

> Information on facebook user numbers in any country around the world: Checkfacebook.com

If anyone comes across any other recent research into the Irish online market – especially if it relates to social media use – then do let me know.

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Posted in crowdfunding, Facebook, Online Consumer Insight, Online fundraising, Social networking, Sponsored events | Tagged: , , , , | 6 Comments »

Wired Magazine praises Cancer Research UK’s MyProjects crowdfunding site

Posted by Bryan on March 16, 2010

It’s not often that a charity gets a mention in the science and technology magazine Wired, but the forthcoming edition of Wired UK includes a great write-up on Cancer Research UK’s project crowdfunding site MyProjects – heralding it as a ‘radical approach to transparency in charities‘.

To be honest I’m not sure that MyProjects is quite as radical as the article suggests. But it is certainly the best project crowdfunding site that I’ve seen from a medical research charity and it does provide a level of transparency, through project-specific funding, that most other charities still shy away from.

Building on the understanding that many people want to be able to focus their donations on one particular type of cancer, MyProjects lets potential donors choose to support a specific project – with details of the work being undertaken provided through video interviews with the scientists involved. Once you’ve chosen a particular project, you can then set-up a ‘giving group’ through which you can get friends and family involved, with tools provided to help promote fundraising activity and to show progress being made towards the fundraising goal. It’s got a nice clean site design which is easy to navigate and 73 giving groups have already signed-up during the site’s Beta test stage.

All in all, well worth a look if you’re thinking of developing online project crowdfunding for your own organisation.

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Posted in crowdfunding, Online fundraising | Tagged: , , , , | 3 Comments »

The 93 Dollar Club – a fantastic example of online donors doing it for themselves

Posted by Bryan on November 16, 2009

93 Dollar Club

I’ve had a manic few weeks since mid October, mostly related to my starting-up my own Marketing and Fundraising Consultancy (called Strategy Refresh – do take a look when you have a spare moment) with a bit of house moving thrown-in for good measure. All of which means that things have been very quiet on the Giving in a Digital World Front – so apologies for that. Normal service is close to being resumed as I’m starting to get into the swing of working as an independent consultant.

One think I’ve been meaning to post about but have only now had the opportunity to get to was the great response to the presentation Jonathan Waddingham from JustGiving and I gave at the International Fundraising Congress over in Holland last month. It was all about ‘The new breed of digital donor‘ and sparked all sorts of post presentation discussions – both online and offline – which was great. You can see the full presentation in the Slideshare embed below.

One part of the presentation that got a lot of folks interested was the story of the 93 Dollar Club – so I thought it worth repeating that here for anyone who hasn’t come across it before (you can see more about it in the presentation).

The 93 Dollar Club all began back in August this year through a chance meeting and act of personal kindness in a Trader Joes grocery store. Jenni Ware was shopping there when she realised that she had forgotten her purse. Fortunately, next in the line was Carolee Hazard who, on seeing Jenni’s situation, kindly offered to cover her $207 bill. Jenni gratefully accepted and as the two left the store she reassured Carolee that she would mail her a cheque later that day. However, as Carolee drove away she couldn’t help wondering if she would ever actually see her $207 again. Being an active Facebook user, on arriving home she shared the story with her online network of Friends and they started to add to it, reassuring her that she had done a good thing and that it was sure to be repaid.

And so it was – with a check arriving not just for $207 but for $300, including a $93 ‘thank you’ gift. Carolee was surprised by this and at first intended to return the $93. However her Facebook Friends, who were by now an active part of this story, proposed she donate it to a non-profit instead. They even suggested which – the local Second Harvest Food Bank. Carolee liked this idea so much that she decided to match the $93 windfall donation with $93 of her own. Then, as is the way with social networks, her Facebook Friends agreed to follow-suite and by the next morning they had together collected over $1,000.

Encouraged by this, Carolee set-up a Facebook Page – entitled the 93 Dollar Club – and so the story continued, not just on Facebook but being picked-up and given massively greater reach by traditional news media too. Indeed, so much did the story grow that if you take a look at Carolee’s 93 Dollar Club page today you’ll see that the total raised has now gone from $93 to over $23,000 – and they’ve now set themselves a target of $93,000!

Do take a moment to visit the 93 Dollar Club Facebook page. On it you’ll see contributions from an incredibly vibrant community of donors, sharing ideas for fundraising and plans to expand the whole 93 Dollar Club concept to help achieve their great $93,000 target. A true community, focused on fundraising yet entirely inspired and organised by the donors themselves – a fantastic example of just what the new breed of digital donors can achieve when they get to grips with doing it for themselves.

 

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Posted in Facebook, Online fundraising, Social networking | Tagged: , , , , , | 1 Comment »

Second International Twitter Fundraising Festival coming-up in September

Posted by Bryan on August 21, 2009

Twestival Local

On the back of the phenomenal growth in usage of the Twitter microblogging service, there has been much discussion over the last year about the potential for its use by charities and other non-profits for both supporter communications and fundraising.

The case for using it as an addition to your online supporter communications now seems pretty clear – if your supporters are users of the service and you have someone available in your organisation who can manage your day-to-day Twitter communications (monitoring tweets relating to you and fielding the inevitable questions that will start to come through if people actively engage with your Twitter feed).

Quite how best to raise money direct from Twitter is less clear at present. Micro-transaction initiatives like Twollars are interesting but have not, as far as I know, yet started to deliver significant income for anyone, and few organisations are as yet showing real income coming from other Twitter-specific testing.

However, where it certainly is proving itself as having a fundraising role is when used to bring people who are usually only connected online together offline for a ‘real world’ fundraising event – known in Twitter parlance as a Twestival.

The first ever Twestival – entitled Harvest Twestival – was organised in September 2008 by a group of Twitter users here in London and set the form for future events – being organised entirely by volunteers, in a very short timescale, using Twitter as the primary communication and co-ordination mechanism. Originally intended for 30-40 people, their event ended-up attracting 250 and raised money for a central London homeless charity called The Connection.

After such a great start, the first Global Twestival was held in February this year with people from over 200 cities worldwide taking part and raising some $250,000 for charity:water.

Building on this success, a second international Twestival is taking place next month – from 10th through 13th September. But this time, rather than all events around the world focusing on a single charity, it is being described as Twestival Local with groups of volunteers voting for the charity they would like their local city’s event to raise money for. There’s a Google Maps mashup on the site showing all of the registered city Twestivals and their chosen charites – with the London Twestival raising money for the children’s charity Childline.

London Twestival

This is a fantastic example of online community fundraising in action – with freely available social media tools being used by groups of volunteers to run events on behalf of specific charities that they select as being most worthy of the resulting funds. No involvement from community fundraisers employed by specific charities. Just Web 2.0 empowered volunteers doing it for themselves, in the way that works best for them, and with all money raised going to their chosen charity.

So, do take a visit to the Twestival Local site; see where your local Twestival is taking place next month; and have a think about what this type of Community Fundraising 2.0 initiative might mean for the future of fundraising as it continues to grow in popularity.

Posted in Online fundraising, Twitter | Tagged: , , , , | Leave a Comment »

US retailer lets donors choose in Facebook charity campaign

Posted by Bryan on May 22, 2009

I just spotted this fun video from the American Red Cross encouraging people to vote for them in the “Bullseye Gives” campaign being run on Facebook by US retail chain Target, and it reminded me that I’ve been meaning to mention the campaign since it launched earlier this month.

From May 10th to May 25th, US Facebook users can go to the Target Facebook Page and vote (once daily) for which of the ten charities listed they would like to receive a share of a $3 million donation from the retailer. The charities in the list being the American Red Cross, the National Park Foundation, the Breast Cancer Research Foundation, Operation Gratitude, Feeding America, the Parent Teacher Association, HandsOn Network/Points of Light Institute, the St. Jude Children’s Research Hospital, the Kids In Need Foundation and the Salvation Army. After May 25th the final voting results will be announced and the $3million split between the charities accordingly.

It’s classic viral marketing stuff – authentic, very simple and highly ‘share-able’.

And, of course, the power of it being on a social network like Facebook is that each time someone votes they can also publish that vote on their Facebook feed so all their friends see it – and so the reach of the campaign grows and grows, without the need for lots of forwarding of intrusive emails to your friends.

Apparently Target has been giving 5% of its income to charities since 1946 – which now adds-up to $3 million a week. But this campaign clearly represents an excellent new way to spread the positive brand impact of this long standing philanthropy and attract massive new numbers of fans to the brand’s Facebook Page – currently standing at 322,916.

It’s also a far cry from the Facebook promotional tactics that Target got accused of back in 2007. When it was criticised for encouraging members of its ‘Target Rounders’ word of mouth marketing programme for students not to mention their association with the brand when posting positive comments on the newly launched Facebook page.

Looking down the comments on the Target page today, the vast majority are highly positive – presumably without any form of encouragement other than the great opportunity being offered to help raise funds for a preferred charity. So, the shift to an authentic and honest reason to enthuse about the brand looks like a good lesson learned by Target’s marketing people – and it’ll be interesting to see if they roll-out the campaign beyond May as an ongoing part of their CSR programme.

Posted in Online advocacy, Online fundraising, Social networking | Tagged: , , , , | Leave a Comment »

500+ attendees from 42 countries attend the first ever IFC Online eConference

Posted by Bryan on May 14, 2009

Picture 1

It’s been an interesting three days this week, with the first ever IFC Online eConference taking place – bringing together an estimated 500+ attendees from 42 countries world-wide, through an entirely online conference.

Unlike traditional ‘real world’ conferences, it’s tricky to be sure just how many people are ‘attending’ an online conference. The IFC Online organisers at The Resource Alliance tell me that 387 ‘sites’ signed-up for the event, but the number of individuals at each ‘site’ who watch the sessions can vary massively – from one individual to, in this case, a group of more than 70 people who gathered together in Jerusalem to attend. So, I’m not sure exactly how many people attended the two sessions I presented, but I did spot around 160 ‘sites’ logged-on in places ranging from the US and Latin America, right across Europe, to Singapore, Korea, and Australia – which made for a good crowd.

If you’ve never attended a big web-based conference like this, and it was my first time – both as an attendee and a speaker, then the screengrab above will give you a bit of a feel for how it works. Presenters speak over VoIP and use Powerpoint presentations just as if they were in a convention centre with people infront of them, and throughout the session people can ask questions and make comments by typing into the Chat/Q&A box. Must admit, when I kicked-off my session it felt a bit odd sitting all alone talking to my Mac – but once the questions started coming-in onscreen the whole thing came to life and it was great fun.

Some really interesting speakers too, including Scott Goodstein, External Online Director for Obama for America, and Premal Shah, President of Kiva. And what was particularly handy is that all sessions are recorded, so attendees can catch-up on any they missed or re-watch any session they found especially useful. (Except for Scott Goodstein’s session, apparently – which is a pain, as I missed that one myself).

So, all-in all, a very interesting and, by the looks of it, successful event – and a great extension to the Resource Alliance’s annual ‘real world’ International Fundraising Congress held each October in Holland.

One other thing that struck me was just how much more Twitter activity was going-on amongst the attendees at this event than at the main IFC just last October – when there were a lone two folks Tweeting for all they were worth. This time, there was a pretty constant stream of Twitter commentary coming through under #ifconline – and even a degree of consternation when Twitter went down for maintenance right in the middle of a session yesterday evening (London time).


Posted in Fundraising, Online fundraising, Twitter | Tagged: , , , , , , , | 1 Comment »

Three more Online Community Fundraising conference sessions coming up

Posted by Bryan on March 28, 2009

world-connect-people-community-international

Time seems to be flying by this year. It seems like just the other day we kicked-off the new year and now it’s pretty well the end of March already. All of which means that I really need to get down to work on three conference sessions that I’m scheduled to present over the next few months.

It’s always great to meet folks who read Giving in a Digital World at conferences, and I’m also always on the look-out for new case studies to help illustrate them – so I thought I’d share the details here to see if anyone can suggest any great new examples of nonprofit online community activity for me to include.

First-up will be a couple of workshops for the recently announced IFC Online conference in May. Described as “the world’s first global, virtual fundraising conference”, IFC Online will take place completely on the internet and comprise three days of live, interactive sessions from 12th to 14th May. To provide as close to a truly global conference as possible, the live sessions are being presented twice, at times selected to make them as convenient as possible wherever you log-on from. I’m scheduled to present on ‘The future of fundraising in our networked society’ at 6pm London time on Wednesday 13th and again 11am London time on Thursday 14th (you can see the full conference session timetable for different timezones here). Should be an interesting experience presenting via an online platform and Skype, although not having any visible audience reactions is going to be a bit odd. For full details of the conference check-out the main IFC Online website here.

From 6th to 8th July it’s the 2009 National Fundraising Convention in London, where I’ll be presenting one of the ‘Big Picture’ sessions, again looking at the challenges and opportunities we face when fundraising with today’s networked society consumers.

Then, in October it’s the International Fundraising Congress in Holland where I’m co-presenting a session with Jonathan Waddingham from Justgiving, sharing some new insights into online community fundraising from an analysis of the million or so individual donors using Justgiving and Firstgiving.

So, if you’re attending any of these conferences and get along to one of my sessions do come and say hello (or IM me, or whatever, if you log on to IFC online). And don’t forget, I’m always on the hunt for new case studies – so if you’ve seen anything that’s particularly impressed you do let me know by leaving a comment.

Posted in Online fundraising, Social networking | Tagged: , , , , , , | Leave a Comment »

Pifworld raises the user experience bar for charity crowdfunding websites – at least in places

Posted by Bryan on March 8, 2009

picture-1

Just a few weeks behind the originally planned launch date (which is pretty impressive for a development of this complexity) the online fundraising site formerly known as Play it Forward and now renamed Pifworld went live over the weekend.

I’ve been watching the development of Pifworld with interest over the last few months, for a couple of reasons. Partly because it is the latest of a number of innovative online community fundraising developments to recently come from the Netherlands, where the whole concept of online community fundraising has really taken off over the last 18 months or so. But also because pre-launch announcements suggested that Pifworld would offer a very different online user experience to that of established charity project crowdfunding sites like Kiva and Globalgiving – and indeed it does.

At the outset, in addition to the usual project search functionality we’re used to seeing, Pifworld’s project inventory is displayed on an interactive globe (shown above) that you can spin and zoom to see what they have available in any particular area of the world you might be interested in. All within a main screen that also displays latest funding and supporter data. This might sound like an unnecessary novelty, but actually works really well and is a fun and engaging way to see what’s going-on.

Then, when you find a project that looks like it might be of interest, in place of the traditional text and photo-based project funding request, Pifworld projects are promoted through neat little video interviews with key project staff who explain the project aims, activities, and needs – like the woman below explaining her project in India.

Now, other fundraising sites have certainly used video in places to help illustrate project activities. But I’m not aware of any which have taken the next natural step of replacing text and photo project reviews (which are often little more than on-screen versions of good old direct mail leaflets) with a far more authentic and engaging video presentation. Pifworld project updates are also video-based, so you can really see (and hear) what the team have been doing with your donation.

Unfortunately at this stage, once you’ve found the project you’re interested in, the user experience slips a bit – as the online donation process seems a bit more complex than usual. Donations are made from a Pifworld ‘wallet’ which you first have to upload 5 Euro ‘credits’ to. This can be done from vouchers or using most major credit cards (at an added transaction cost of around 1 Euro) but the overall process feels a lot less streamlined than I’ve experienced on other sites. Also the confirmation email doesn’t arrive immediately (I’m still waiting for mine). For all that I love other aspects of the site, I think this payment process could do with another look – given that it’s fundamentally what the whole site is about. It wouldn’t be the first time that an apparently very engaging online fundraising site failed to maximise income simply because insufficient thought had been given to the back-office functionality. Hopefully the Pifworld team will be watching their site analytics to ensure that people are completing their transactions and will fix this if not.

Beyond this, another very nice feature is the way that project advocacy has been built into Pifworld, with people encouraged not only to become Supporters but also Ambassadors for their chosen projects – with blogging facilities provided to help Ambassadors mobilise their personal online networks. There is also email promotional functionality and project details can be shared as an Open Social widget (although only by copying the widget URL and not through a simple pushbutton which is becoming the norm elsewhere).

So all-in-all, a fun and engaging site that will hopefully prove attractive to potential online donors of all ages – with a few wrinkles to iron-out over the coming months. Definitely a site to keep an eye-on.

Meantime, if you’re interested in what else is happening in online community fundraising in the Netherlands, then it’s worth taking a look at 1procentclub.nl and geefsamen.nl (thanks to Victor for those). As well as the latest implementation of the YoCo fundraising platform from my old colleagues at WWAV Holland, which has raised almost 1 million Euros in sponsorship donations for cancer charity KWF Kankerbestrijding’s Alpe d’HuZes cycling challenge just a couple of months after going live.

Posted in crowdfunding, Online advocacy, Online fundraising | Tagged: , , , , , , , , , , , | 2 Comments »

 
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